Terms of Service

These terms are a contract between you and Professor Paws LLC, a Florida limited liability company ("we," "us"). By creating an account or using Professor Paws, you agree to them.

1. Who may use Professor Paws

You must be at least 18 and the parent or legal guardian of any child you add. You are responsible for your account, your password, and what happens under your account.

Accounts are created and controlled by parents. Children do not have their own logins and cannot make purchases.

2. What Professor Paws is

Professor Paws is a homework-coaching app. It helps children practice spelling, maths, and reading with an AI-guided puppy companion.

It is a practice tool, not a diagnosis, an assessment, a therapy, or a substitute for teaching, tutoring, or professional evaluation. It does not measure ability, predict outcomes, or tell you whether your child has a learning difference. If you have concerns about your child's learning, speak to their school or a qualified professional.

3. Your consent to child data

Before your child uses Professor Paws, you must give consent to our collection of their information, verified by email. See our Privacy Policy. You may withdraw consent at any time by deleting the child's profile or closing your account.

4. Subscriptions and payment

• Professor Paws may offer a free trial and a paid subscription.
• Subscriptions are sold and processed by Apple through the App Store. We do not handle your payment details.
• Payment is charged to your Apple ID at confirmation of purchase.
• Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple ID is charged for renewal within 24 hours before the period ends.
• You manage and cancel your subscription in your Apple ID settings, not in the app. Deleting the app does not cancel a subscription.
• If a free trial is offered, any unused portion is forfeited when you purchase a subscription.
• Refunds are handled by Apple under Apple's policies. We cannot issue App Store refunds.
• Prices may change; we will give notice, and changes apply to future periods only.

5. Acceptable use

You agree not to:

• use Professor Paws for anyone other than the children on your account;
• enter content that is unlawful, abusive, hateful, sexual, or harmful;
• attempt to extract, reverse-engineer, scrape, or misuse the AI, the app, or our systems;
• attempt to access other users' accounts or data;
• interfere with, overload, or probe our infrastructure;
• resell, sublicense, or commercially exploit the service;
• use the service to build a competing product or to train a machine learning model.

You are responsible for the schoolwork content you enter, and you confirm you have the right to enter it.

6. Homework photographs

If you photograph homework, you confirm you have the right to do so. Do not photograph anything containing other children's names or personal information.

7. AI-generated content

Teaching activities are generated by AI. AI can make mistakes. Review the content your child is given, and tell us if something is wrong — hello@playprofessorpaws.com. We do not guarantee that generated activities are error-free, curriculum-aligned to your specific school, or suitable for every child.

8. In-app rewards

Bone Bucks, adventures, worlds, items, and any other in-app rewards:

• have no monetary value, cannot be purchased with real money, cannot be exchanged for money, and cannot be transferred;
• are a feature of the service, not property;
• may be adjusted as we improve the app. We do not remove things your child has already earned.

There is no real-money purchasing available to children anywhere in Professor Paws.

9. Our intellectual property

Professor Paws LLC owns all rights in and to this app and its content — including the name, the logo, the artwork, the audio and the worlds — to the extent permitted by law. You get a personal, non-exclusive, non-transferable, revocable licence to use the app for your family's own use. Nothing here transfers ownership to you.

10. Your content

You keep ownership of the schoolwork content you enter. You grant us a licence to use it solely to run the service for you — generating activities, showing progress, and improving your child's experience. We do not use your content to train AI models, and we do not use it for advertising. This licence ends when you delete the content or close your account.

11. Availability and changes

We may change, suspend, or discontinue any part of the service. We aim to give notice of material changes. We do not guarantee the service will always be available or error-free.

12. Termination

You may stop using Professor Paws and close your account at any time. We may suspend or terminate your account if you breach these terms, if we are required to by law, or if we discontinue the service. On termination, your data is handled per the Privacy Policy.

13. Dispute resolution — arbitration and class action waiver

Please read this section carefully. It affects your rights.

13.1 Talk to us first. Most problems can be sorted out quickly. Before starting any formal proceeding, email hello@playprofessorpaws.com describing the dispute and what you want. We will try in good faith to resolve it within 60 days.

13.2 Agreement to arbitrate. If we can't resolve it informally, you and Professor Paws LLC agree that any dispute arising out of or relating to these terms or the service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court — except as stated in 13.4.

13.3 Class action waiver. You and we agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims.

13.4 Exceptions. Either party may bring an individual claim in small claims court. Either party may seek injunctive relief in court for intellectual property misuse or unauthorized access. Nothing here waives any right that cannot lawfully be waived.

13.5 Your right to opt out. You may opt out of this arbitration agreement and class action waiver by emailing hello@playprofessorpaws.com within 30 days of first accepting these terms, stating your name and that you opt out of arbitration. Opting out does not affect anything else in these terms, and we will not treat you differently for it.

13.6 Governing law and venue. These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Where a dispute proceeds in court under 13.4, the state and federal courts located in Pinellas County, Florida have jurisdiction.

13.7 If any part of 13.2 or 13.3 is found unenforceable, the remainder of Section 13 still applies; if 13.3 is found unenforceable in its entirety, then Section 13.2 does not apply to that dispute.

14. Disclaimers

Professor Paws is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error-free, secure, or that it will produce any particular educational result.

15. Limitation of liability

To the fullest extent permitted by law, Professor Paws LLC is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost data or lost profits. Our total liability for any claim relating to the service will not exceed the greater of (a) the amount you paid us in the 12 months before the claim, or (b) $50.

Some jurisdictions do not allow certain exclusions, so some of the above may not apply to you. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or anything else that cannot lawfully be excluded — including, for UK/EEA consumers, your non-excludable statutory rights.

16. Apple

Apple is not a party to these terms and has no responsibility for Professor Paws. These terms are between you and Professor Paws LLC only. Apple has no obligation to provide support or handle any claim relating to the app. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

17. Changes to these terms

We may update these terms. We will post the new version with a new date and, for material changes, notify you. Continued use after a change means you accept it. Where a change materially affects your child's data, we will obtain fresh consent as described in the Privacy Policy.

18. Miscellaneous

These terms and the Privacy Policy are the entire agreement between us. If a provision is unenforceable, the rest survives. Our failure to enforce a provision is not a waiver. You may not assign these terms; we may assign them to a successor.

19. Contact